Privacy Policy

Introduction

At my store, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you when you use our website or purchase our products.

Information We Collect

When you browse our website, place an order, contact customer support, or otherwise interact with my store, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and transaction information

  • Product preferences and purchase history

  • Information you provide when contacting customer service

  • Device, browser, IP address, and website usage information

Payment card information is generally processed by our payment service providers rather than stored directly by my store.

How We Use Information

We may use collected information to:

  • Process and fulfill orders.

  • Arrange shipping and delivery.

  • Process payments and refunds.

  • Provide order confirmations and shipping updates.

  • Respond to questions and customer service requests.

  • Maintain and improve our website and services.

  • Detect, investigate, and prevent fraud or unauthorized activity.

  • Comply with applicable legal and regulatory requirements.

  • Send promotional communications when permitted and where required, with your consent.

Information Sharing

We may share information with trusted service providers when necessary to operate our business. These parties may include:

  • Payment processors

  • Shipping and delivery providers

  • Website and ecommerce service providers

  • Customer support and communication providers

  • Analytics and advertising service providers

  • Professional advisors, where appropriate

  • Government authorities or other parties when required by law

We do not sell your personal information as part of our ordinary business operations.

Service providers may only use information as reasonably necessary to provide services to us or as otherwise permitted by applicable law.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to support essential website functions, remember preferences, understand website usage, and improve advertising or marketing performance.

You may be able to control certain cookies through your browser settings or available website privacy controls. Disabling some cookies may affect website functionality.

Analytics and Advertising

We may use third-party analytics and advertising technologies to understand how visitors interact with our website, measure marketing performance, and present relevant advertisements.

These services may collect information such as device information, browsing activity, approximate location, and interactions with advertisements, subject to the respective provider's privacy practices and applicable law.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, and satisfy legal or regulatory obligations.

The retention period may vary depending on the type and purpose of the information.

Your Privacy Choices

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Object to or restrict certain processing.

  • Request a copy of certain information.

  • Opt out of certain marketing communications.

  • Withdraw consent where processing is based on consent.

Requests may be subject to applicable legal exceptions and verification requirements.

Marketing Communications

If you receive promotional emails from us, you can unsubscribe using the unsubscribe option included in the message. You may continue to receive transactional or service-related communications, such as order confirmations and shipping notifications, when necessary to complete your purchase or provide requested services.

Children's Privacy

Our website is not directed toward children who are under the minimum age required by applicable law to provide personal information independently.

We do not knowingly collect personal information from children in circumstances where collection is prohibited by law.

Third-Party Websites

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices, content, or security of third-party services.

We encourage you to review the privacy policies of any third-party website you visit.

Changes to This Policy

We may update this Privacy Policy when our business practices, website features, or legal requirements change. Any revised policy will be made available through our website.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

my store
17 Stokes Ave
Waterbury, CT 06705
United States

Phone: +1 203-560-2564
Email: support@flexsealliquide.shop .